Hexigo Fleet Tracking

Welcome to Hexigo Fleet Tracking ("App"), operated by Hexaennea Technologies & Solutions ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.

1 Information We Collect

1.1 Information You Provide

• Account registration details (name, email address, phone number)
• Login credentials (email and password)
• Company/organization name
• Payment and subscription information

1.2 Information Collected Automatically

• GPS Location Data — Real-time and historical location of trucks/vehicles
• Device Information — Device model, OS version, unique device identifiers
• Usage Data — App features used, session duration, crash reports
• Network Information — IP address, connection type
• Push Notification Tokens — For delivering real-time alerts

2 How We Use Your Information

We use the collected data for the following purposes:

• Provide and maintain fleet tracking & logistics management services
• Display real-time GPS location of trucks and vehicles on maps
• Send push notifications for vehicle alerts, geofence breaches, and updates
• Authenticate users and manage account security
• Generate trip history, route reports, and analytics
• Process subscription payments and manage plans
• Improve app performance and fix bugs
• Respond to your support requests
• Comply with legal obligations

3 Location Data

Our App is a GPS fleet tracking application. Location data is the core functionality of this service.

• We collect real-time GPS coordinates of registered vehicles/devices
• Location data is collected continuously in the background while the device is active
• Location history is stored for trip reporting and analytics purposes
• Only authorized users (fleet managers/administrators) can view vehicle locations

4 Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data only in these circumstances:

4.1 Service Providers

• Google Firebase — Authentication, push notifications, crash reporting
• Google Maps — Map rendering and route visualization
• Cloud hosting providers — Secure data storage and processing

4.2 Legal Requirements

We may disclose your data if required by law, court order, or government authority.

4.3 Business Transfers

In the event of a merger or acquisition, user data may be transferred. We will notify you before your data is subject to a different privacy policy.

5 Data Storage & Security

• All data is stored on secure, encrypted cloud servers
• We use industry-standard SSL/TLS encryption for data in transit
• Access to user data is restricted to authorized personnel only
• We perform regular security audits and vulnerability assessments

6 Data Retention

• Account data — Retained while your account is active
• GPS/Location history — Retained for up to 12 months
• Trip reports — Retained for up to 24 months
• Upon account deletion, your data will be permanently deleted within 30 days

7 Your Rights

You have the following rights regarding your personal data:

• ✅ Access — Request a copy of your data
• ✅ Correction — Update inaccurate information
• ✅ Deletion — Request deletion of your account and data
• ✅ Portability — Export your data in a readable format
• ✅ Opt-out — Disable push notifications anytime in device settings
• ✅ Withdraw Consent — Stop location tracking by disabling permissions

To exercise any of these rights, contact us at rajesh@hexaennea.com

8 Children's Privacy

Hexigo Fleet Tracking is a business application intended for use by adults (18+) in professional fleet management contexts. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided us with personal information, contact us immediately at rajesh@hexaennea.com and we will promptly delete that information.

9 Third-Party Services

Our App integrates with the following third-party services, each governed by their own privacy policies:

• Google Maps Platform — policies.google.com/privacy
• Google Firebase — firebase.google.com/support/privacy
• Google Sign-In — policies.google.com/privacy

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we do:

• We will update the "Last Updated" date at the top of this page
• We will notify you via email or in-app notification for significant changes
• Continued use of the App after changes constitutes acceptance of the updated policy